Returns & Exchanges
At Premier Equine International, we are committed to your satisfaction and offer a 28-day return period for all unworn and tagged items. If your purchase does not meet your expectations, we provide a streamlined process for returns or size exchanges to ensure you find the perfect fit.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all products are in their original packaging with tags attached, and include the completed returns form inside the parcel.
Ship the Parcel
Affix the generated shipping label to your package and drop it off at your nearest authorized courier point or post office.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing